Refund policy

All Sales Are Final

All purchases made on Cigars Island are final. We do not accept returns, exchanges, or provide refunds under any circumstance. Please review your order carefully before completing your purchase.

Wholesale Orders Only

Cigars Island operates exclusively as a wholesale supplier. We do not sell products directly to individual consumers. All customers must be authorized retailers or distributors to place orders.

Order Issues & Damages

Although all sales are final, if your order arrives damaged, defective, or incorrect, please contact us immediately so we can review and address the issue promptly. Providing photos of any damage or discrepancies will help us resolve your case faster.

Contact Information

If you need assistance, please reach out to us: